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F.A.Q

Worldwide - The best shipping solution

1.

Trans Logistics reduces the risk of fraud by acting as a trusted third-party that collects, holds and only disperses funds when both Buyers and Sellers are satisfied.

Door-to-Door services - Either the Buyer or Seller begins a transaction. After registering at Trans Logistics, all parties agree to the terms of the transaction. Trans Logistics will pickup and deliver your item/vehicle at your specified locations (could be your residence, office, or any other location). The pickup and delivery is often performed by a flatbed truck but in some instances could be performed by our larger car transport truck. Our competitors may advertise door-to-door service but may not be able to truly provide you this service.

2.

Buyer pays Trans Logistics

If the country of delivery is not accepted for 'Cash on Delivery', the payment must be made in advance by Bank Wire Transfer. Bank Wire Transfer offers security as both parties (sender & recipient) must be identified by the bank. Trans Logistics verifies the payment, the Seller is notified that funds have been secured.

Door-to-Door services – Either the Buyer or Seller begins a transaction. After registering at Trans Logistics, all parties agree to the terms of the transaction. Trans Logistics will pickup and deliver your item/vehicle at your specified locations (could be your residence, office, or any other location).

The Inspection Period is the specified amount of time agreed upon by both parties in which the Buyer may examine the item/vehicle(s) after receipt. The time frame selected for the Buyer can range between 1 to 10 days and must be agreed upon by all parties at the beginning of the transaction. The Inspection Period begins when the Buyer marks the merchandise as received, or Trans Logistic GmbH verifies or receives confirmation that the merchandise has been delivered. The Buyer must accept or reject the goods within this period. If the Buyer has rejected merchandise, the Seller will be provided with a five day inspection period to examine the returned merchandise.

Transaction is complete – safely and securely! Personal service behind every transaction Our licensed and regulated services are also backed by our experienced and knowledgeable Europe Cargo GmbH officers. Our friendly Europe Cargo GmbH professionals are available to assist you personally with any need that may arise.

Our independent third agency, founded in 2000, is the secure provider of global payment solutions on the Internet.

Our employees are at the heart of our business. We take care of them. In contrast to many of our competitors, our drivers are all employees by us, not independent subcontractors. This not only allows us to pay for them better and to give them better performance, so we can better control their appearance and training and lead them better. Our customer service staff is the best in the industry. This has led to a remarkably high number of employees who have been working for us for more than ten years, and this in an industry where a “permanent” position is often calculated in months. All this together gives our customers a better service.

Our independent third agency is a leading provider of services for the development and integration of e-business for large to medium sized companies. The core competency of the company is in ability to develop, integrate and deliver highly secure and scalable individual applications and solutions in full bandwidth.